Government meets with electricity companies and SEC regarding billing claims

Due to the COVID-19 pandemic, face-to-face reading of meters has been altered. Thus, the distribution companies began to apply provisional billing processes since March but this measure has generated a series of complaints among customers. As a result, the Superintendency of Electricity and Fuels (SEC) and the Minister of Energy, Francisco López met with the distributors remotely and announced a new operation that responds to these specific queries.

Source: EMOL